We are always thrilled to hear from our fellow fragrance enthusiasts. If you have ever been curious with regards to our online boutique, it is likely that you will find the answer to your queries here. In case you have any remaining concerns, please do not hesitate to contact us via Email or Instagram, and we will be sure to help you as best we can.
- Do you offer international shipping?
Yes, we offer international shipping! It is important to note, however, that perfumes are classified as dangerous goods and are required to be sent only by certain couriers, which may lead to delays.
- How do I know what perfume notes I’m looking for?
We first recommend looking through your perfume collection to see which notes your favourite scents are richer of. Then, look at our catalogue of artisanal fragrances and compare the notes which are common to both.
- What are top, middle, and base notes?
A perfume’s notes are descriptors of individual scents that can be observed upon its application. You can find a detailed explanation on our blog here.
- What is a signature scent?
A signature scent is a particular fragrance by which you can be easily recognised, that reacts well to your body chemistry, and that you truly love to wear — in other words, a perfume that is quintessentially you!
- How can I make my perfume last longer?
Always aim to spray your perfume on your pulse points. Warm areas — wrists, neck, décolletage, behind the ears — will diffuse perfume and draw out their notes over a longer period of time, making for a longer wear. If you would like to learn more, you can find a detailed explanation with extra tips on our blog here.
- Is it better to spray perfume on dry or slightly oily skin?
Perfume is best sprayed on moist skin. Therefore, we recommend applying a non-scented moisturiser first, so that the fragrance has a lightly-hydrated foundation to cling to.
- What is the shelf life of perfume?
After its initial spritz, perfume can usually last about two years. Generally, perfumes with rich, heavy base notes have a longer shelf life than those of light, airy notes.
- When will my order be shipped?
Most orders are dispatched within 1-2 business days of being placed.
- What makes Lusso Collective different to other online niche perfume stockists?
Lusso Collective is a passion project, which seeks to introduce niche fragrances to Australia and New Zealand — a part of the world often shut out from the eclectic and exceptional international perfume industry. As well as connecting perfume lovers with internationally-renowned perfume houses, Lusso Collective gives that extra special touch to every order; Each purchase is beautifully gift-wrapped, personalised with a gift note, and paired with samples or a gift, wherever possible.
- Is subscribing to Lusso Collective worth it?
Absolutely! Subscribers are the first to hear about upcoming products added to our catalogue, are given subscriber-exclusive specials, and gifts with purchases — not to mention the monthly draw for new subscribers to win an Ortigia Soap Set ($55 RRP)!
- How can I contact Lusso Collective?
For a response within 24 hours, get in touch via Instagram.
- Does Lusso Collective only sell perfume?
Alongside our array of unique perfumes, Lusso Collective also has an extensive toiletries and home fragrance range. We are constantly expanding our collection, so it is best to check our website regularly, follow us on Instagram and Facebook, and sign up to our email subscription for updates on newest additions.
- What does Lusso Collective sell on its online boutique?
Lusso Collective primarily sells niche perfumes. Sourced from Europe, these artisanal fragrances are carefully curated for those looking for an alluring scent not easily found in mass-market perfumery stores.
- Does Lusso Collective have samples?
Yes, we add samples to your order wherever possible. As well as samples upon purchase, both Rhizome and Roads offer a discovery set that can be purchased from Lusso Collective.